breville FAQ:
1. How can I tell if it is an authentic Breville product? - Breville has several patents that reflect the innovative approach the company takes to small kitchen appliances. When you see something similar without the brand name or quality, you may be paying more to receive an inferior product.
2. What kind of warranty do I get? - All Breville products come with a one-year limited product warranty that starts on you purchase date. Some items have an extended protection period. If a defect or craftsmanship problem occurs, you can get a repair or replacement item free of charge.
3. What is the return policy? - If you are left unsatisfied with your Breville purchase, you can return it within 30 days of receiving it. You’ll need to contact the customer service department for an authorization number, which is good for 14 days after its issuance. Returns must be in the original packaging, include accessories, documentation, and manuals to get a refund.
4. How do I contact customer support? - The easiest way to create a support case is to go through the online help center. You can start a new one with one-click convenience. You may have phone or live chat support during certain hours of the day.
5. Do I need to register my product? - If you want to take advantage of the warranty options available through Breville, you’ll want to take the time to register your product after receiving it. Although this step is option, you may have a claim denied without taking it.